With record numbers of employees in master trusts, the relationship between employers and scheme members can become distanced. Our adviser Anthony Palmer talks to Talya Misiri about the impact of this and what employers can do to plug the gap between employer-member relations.
Anthony believes that although it is not necessarily an issue that enrolling into a master trust causes the employer-member relationship to change, many still want continued engagement in some form. He argues that regardless of their arrangement, members and employers still want to be able to directly engage with their pension provider.
Read the full article in the Pensions Age June 2018 issue.