Our service

A level of service to suit every need

Ensuring our service is of the highest quality is central to everything we do. We understand that everyone’s personal financial situation and aspirations are different. That’s why we offer four different levels of service for our clients. We find that the more assets our clients have, the more complex their financial planning needs are. This is why we have a range of services from telephone based advice, to a fully bespoke offering.

Bespoke Wealth

This is our most comprehensive level of service that can be made ‘bespoke’ depending on your individual requirements. You can decide how many times you would like a review meeting and how frequently you would like valuations completed. This service is most suitable for clients with pensions and/or investments in excess of £1 million.


This is a comprehensive service and includes many of the benefits contained within Bespoke Wealth. However, it is not customisable. This option is most suitable for clients with pensions and/or investment funds between £500,000 – £1 million. Our Wealth Service includes an annual face-to-face review meetings with your adviser and yearly valuations as standard.


This is a ‘traditional’ service which includes a yearly face-to-face review meeting with your adviser and an annual valuation. This option is most suitable for clients with pensions and/or investment funds between £100,000 – £500,000.

Connect and Connect Plus

These our our entry level services comprising telephone based advice and reviews which is ideal for those with lower levels of investable assets.


Our new app is here!
Download our new ‘My IFA’ app to get access to tax calculators, financial guides, expenses tracker and more. As a client you can also get full access to the Personal Finance Portal to view your investments and valuations.

Log in to your account

Please choose one of the links below to log in securely to either your Scheme Member account, or your PFP Wealth Management account.

> PFP Wealth management

> Pantheon

> Employee benefits